Privacy Policy

Leather Makers ("we", "us") respects your privacy. This policy explains what personal data we collect, why, and your rights.

Who we are Leather Makers, 3250 Grand Avenue, Oakland, CA 94610, United States of America. Contact: support@leathermakers.co.uk.

What we collect

  • Information you provide: name, email, billing/shipping address, phone number, and order details.
  • Information collected automatically: device, browser and usage data via cookies and similar technologies. We do not store your full payment card details; payments are handled by our secure payment processors.

Why we use it (lawful bases)

  • To process and deliver your orders (performance of a contract).
  • To provide customer support and respond to enquiries.
  • To send marketing emails where you've consented (you can unsubscribe any time).
  • To improve our website and prevent fraud (legitimate interests).
  • To meet legal and tax obligations.

Who we share it with Trusted third parties who help us operate, including our ecommerce platform (Shopify), payment processors, and delivery partners. We do not sell your personal data.

Cookies We use cookies for site functionality, analytics and marketing. You can manage these in your browser settings. [Add a cookie banner/consent tool if not already in place.]

Data retention We keep personal data only as long as necessary for the purposes above or as required by law.

Your rights Under UK GDPR you have the right to access, correct, delete, restrict or object to the processing of your data, and to data portability. To exercise these, email support@leathermakers.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes We may update this policy; the latest version will always be posted here.

11. Terms of Service

URL: /pages/terms-of-service (Standard ecommerce draft — review before publishing.)

Welcome to Leather Makers. By using this website and placing an order, you agree to the following terms.

2. Products We make every effort to display product colours, materials and details accurately. As leather is a natural material, slight variations in grain, tone and texture are normal and not faults.

3. Pricing & payment All prices are shown in [GBP] and include [VAT where applicable]. We reserve the right to correct pricing errors. Payment must be received in full before dispatch.

4. Orders Your order is an offer to buy. A contract forms when we send a dispatch confirmation. We may decline or cancel an order (for example, if an item is out of stock or a pricing error occurs) and will refund any payment taken.

5. Returns Returns and your cancellation rights are covered in our Returns & Refunds policy.

6. Intellectual property All content on this site — text, images, logos and design — belongs to Leather Makers and may not be used without permission.

7. Liability Nothing in these terms limits your statutory rights as a consumer. To the extent permitted by law, we are not liable for indirect or consequential losses.

8. Governing law These terms are governed by the laws of England and Wales [adjust if appropriate].

9. Changes We may update these terms; the current version always applies.